Global Privacy Statement
LeasePlan is committed to protecting the privacy of the personal information collected and processed by us. Compliant privacy and data security practices have therefore become integral components of LeasePlan’s Services, corporate governance, accountability and risk management. We therefore process only such personal information as is necessary for the provision of the relevant LeasePlan Services (‘Services’).
LeasePlan Privacy Pledges
Regardless of when and how we process your personal data:
|Transparent:||We help you understand how your data is collected and used|
|Privacy as starting point:||We ensure that our services are privacy friendly|
|Control:||We provide you with an easy manner to access, correct or delete your data|
|Safe with LeasePlan:||We secure your data as best as we can and personal data is only shared with third parties when necessary and under appropriate conditions.|
|Innovating and responsive:||We keep thinking of ways how to improve our services and your privacy and are open for all suggestions and complaints|
This privacy statement informs you of our privacy practices which we apply globally. Please use this link to access any local version of this global privacy statement.
Please read this Privacy Statement carefully so that you understand how we collect and use your personal data.
To download the LeasePlan Privacy Statement please click here.
Who we are
LeasePlan Italia S.p.A. is the company responsible for the processing of your personal information (data controller):
Address: Viale Adriano Olivetti 13 – 38122, Trento, Italia.
Sometimes LeasePlan Corporation N.V. and LeasePlan Global B.V. are joint controller:
Address: Gustav Mahlerlaan 360, 1082 ME Amsterdam, the Netherlands,
The relevant local LeasePlan entity and LeasePlan Corporation N.V. and LeasePlan Global B.V. are jointly referred to as “LeasePlan” and “we”.
How we collect your data
We and our service providers collect personal information in a variety of ways, including:
- Through the Services
Most of the data we process are in relation to the vehicle management services we provide to you as the driver and to your employer if you have a company car. This starts with the registration of your leased vehicle, and continues when we communicate with you about our services, e.g. to arrange for periodic maintenance and repairs. We may also process your data when your vehicle inadvertently is involved in an accident, to ensure that we restore mobility and handle any damage, or where we are the recipient of traffic fines in relation to your leased vehicle. Next to our core-leasing activities, we also provide a number of other related services, such as e-mobility services, fuel card services, car rental services, and roadside assistance. Another service we provide relates to car remarketing, Carnext, sales of used LeasePlan vehicles.
We collect personal information from you offline, e.g., when you visit our Carnext experience stores, place an order over the phone, or contact customer service.
- From Other Sources
We receive your personal information from other sources, for example:
- Drivers’ employers, if you have a company car
- The relevant authority (e.g. police) where we are the recipient of traffic fines in relation to your leased vehicle
- From our independent Service Partners who assist us in providing our leasing and other services to you, including car dealerships, car maintenance providers, body repair shops
- publicly available databases
- joint marketing partners, when they share the information with us;
If you connect your social media account to your Services account, you will share certain personal information from your social media account with us, for example, your name, email address, photo, list of social media contacts, and any other information that may be or you make accessible to us when you connect your social media account to your Services account.
We need to collect personal information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Statement.
Last update: May 2018