No industry-leading company can fail to realise that full customer satisfaction is a strategic factor in achieving and maintaining a position of leadership in the market.

Accordingly, LeasePlan’s objective is to guarantee the total satisfaction of its clients by delivering mobility solutions of the highest possible quality.

To reach these standards, LeasePlan is convinced that it is essential to listen to what its clients are saying and to understand their needs.

LeasePlan’s Customer Care team is entirely focused on communicating with you directly in order to cater to your requirements, resolve any problems you are encountering and find out your opinions on how our service levels could be improved yet further.

The information you give us is a very important resource, since it allows us to implement actions geared towards the constant enhancement of our service standards and, in the process, to meet or even exceed your expectations.

Our telephone agents are on hand at all times to help boost the quality of the services we offer you.